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Shipping Policy

Shipping and Handling Charges—Call Future Pro/B-B Goals Customer Service for a Freight Quote.

Quick Shipping—We are committed to shipping all orders for stock merchandise as quickly as possible unless we are informed of a specific shipping date.

Express Delivery Options—We offer Next Day, 2nd Day, and 3rd Day delivery options on all orders. Call for details.

Lost or Damaged Merchandise—You are responsible for reporting a loss or damage in shipment. Before signing a delivery receipt make sure you: (1) Check your shipment against the delivery receipt to be sure you receive all cartons listed: (2) Carefully inspect all cartons for damage; (3) Have the driver note any shortages or damage, even if slight, on the delivery receipt. Immediately after delivery, open all cartons and inspect for concealed damage. If you find damage: Do not destroy the carton. Call the carrier immediately to avoid denial of your claim. Call Future Pro/B-B Goals Customer Service for assistance.

Returns—To return merchandise, please call for a Return Merchandise Authorization number. Put the RMA number on all cartons to ensure we credit your account quickly and properly. Freight charges and a 20% restocking charge may apply depending on the circumstances.

Discounts—Volume or organizational discounts are available. Please call for a quote.


Finance Charges—1 ½% per month (18% APR) will be charged on all overdue balances. All NSF checks will be issued a $15.00 service charge.


Prices, Products and Specifications—We are constantly updating our catalogs and products. Consequently, the pictures and descriptions sometimes differ from the product shipped. When specifications change, we will ship products of equal or superior quality. Prices and products are subject to change without notice. All weights are approximate and are subject to change.

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